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Help
Questions, a trip concern, or help with your account? Here’s where to turn.
Contact us
Winterstorm Labs LLC
327 Warren St, Harrison, NJ 07029
Include the drive or booking you’re asking about. Don’t send passwords, ride PINs, bank details or card numbers.
In an emergency, call 911 first. Slyde cannot dispatch emergency help or monitor drives in real time.
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Report a problem
Open the person’s profile or your booking chat to use Report or Block. For a trip dispute, report the outcome in your booking and contact support. Optional emergency cancellation reasons are private to support.
Report a problem by emailYour account and data
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