Terms of Service

These Terms are an agreement between you and Slyde ("Slyde", "we", "us"). By creating an account or using goslyde.com (the "Service"), you agree to these Terms and to our Privacy Policy. If you don't agree, don't use the Service.

1. What Slyde is, and isn't

Slyde is an online platform that helps people who are already traveling between cities share the trip and split its costs. Slyde is not a transportation provider, taxi, or ride-hailing company. We don't own vehicles, employ or contract drivers, or provide rides. Drivers and riders are independent members who arrange trips with each other. Any trip is an agreement only between the driver and the rider(s).

2. Eligibility and your account

• You must be at least 18 years old.
• You must give accurate information and keep it up to date, including a working phone number.
• One account per person. Keep your sign-in secure. You're responsible for activity on your account.
• We may suspend or close accounts that break these Terms or put others at risk.

3. Cost-sharing, not commercial driving

Slyde is for sharing the cost of a trip the driver is already making, not for earning a profit.

• The price per seat may only cover a fair share of trip costs (fuel, wear, tolls and parking). Slyde caps it: the maximum per seat is the trip distance × the current IRS business mileage rate (76¢/mile), plus automatically estimated route tolls, divided by the number of seats offered plus one (the driver's own share).
• If the driver goes out of their way to pick you up or drop you off, only you pay for those extra miles at the same cost-sharing rate, scaled down if the driver chose a price below the cap, and nobody pays for the driver's time.
• Drivers must not use Slyde to drive commercially, as a taxi, or as a ride-hailing service, and must not offer trips they weren't already taking.
• Payment is arranged directly between driver and rider, in person or using the driver's optional payment handle. Slyde does not process, hold, guarantee or take a share of payments and charges no fee. Slyde and its owner do not earn revenue from ride payments. Pay only after your ride is confirmed; never before the day of the ride.

4. Drivers' responsibilities

If you offer rides, you confirm that you:

• hold a valid driver's license and the vehicle's registration,
• have auto insurance that meets your state's legal requirements, and you understand that many personal auto policies don't cover rides given for money. Check with your insurer before offering rides,
• keep your vehicle safe and roadworthy, and obey all traffic and local laws,
• will not drive while impaired or tired, or carry more riders than the vehicle has seatbelts for.

Slyde does not run background checks or driving-record checks, inspect vehicles, or verify licenses or insurance.

5. Riders' responsibilities

Riders must be ready on time, treat drivers and vehicles with respect, wear a seatbelt, pay the agreed share, and follow the driver's reasonable rules.

6. Safety

Use the safety tools: meet in public places, share your trip with someone you trust, check the ride PIN, and add an emergency contact. In an emergency, call 911 first. Slyde cannot dispatch help and does not monitor rides in real time. A Verified email badge means only that a member has confirmed their email address. It is not a background check or endorsement.

7. Community rules

You must not:

• harass, threaten, discriminate against or endanger anyone,
• post false, misleading, illegal or sexually explicit content, or impersonate anyone,
• ask for or share financial details (bank or card numbers) in chat,
• use the Service for anything illegal, including transporting illegal items,
• scrape, spam, reverse-engineer or interfere with the Service, or create fake accounts or reviews,
• use Slyde contact details to market to other users.

8. Your content

You keep ownership of what you post (photos, messages, reviews, ride listings). You give Slyde a non-exclusive, worldwide, royalty-free license to host, display and process it only to run and improve the Service. Reviews must be honest and based on a real trip. We may remove content that breaks these Terms.

9. Disclaimers

The Service is provided "as is" and "as available." To the fullest extent permitted by law, Slyde disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. Slyde does not guarantee the conduct, identity or safety of any user, or that any ride will happen as arranged.

10. Assumption of risk and release

Traveling with people you meet online carries risk. You choose who you ride with and accept that risk. To the fullest extent permitted by law, you release Slyde from claims, damages and losses arising from your interactions or rides with other users.

11. Limitation of liability

To the fullest extent permitted by law, Slyde is not liable for any indirect, incidental, special, consequential or punitive damages, or for personal injury, property damage, lost items, cancelled rides or no-shows arising from rides or user conduct. Our total liability for any claim relating to the Service is limited to US$100.

Some states don't allow certain limitations, so parts of this section may not apply to you.

12. Indemnity

You agree to defend and indemnify Slyde against claims, losses and costs (including reasonable legal fees) arising from your use of the Service, your rides, your content, or your breach of these Terms or the law.

13. Disputes

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law rules. Before filing a claim, contact support@goslyde.com and give us 30 days to try to resolve it informally. Any dispute that isn't resolved will be heard in the state or federal courts located in Wyoming, unless the law of your state requires otherwise, and either party may bring a qualifying claim in small-claims court.

14. Copyright complaints

If you believe content on Slyde infringes your copyright, email support@goslyde.com with the work, the location of the content, your contact details, and a statement made under penalty of perjury that you are authorized to act.

15. Ending your use

You can delete your account at any time in Settings. We may suspend or end access if you break these Terms or to protect users. Sections 8 to 13 survive termination.

16. Changes

Slyde doesn't charge booking fees right now. We may introduce fees in the future. We'll tell members clearly before any fee applies. No new fee will apply to a ride booked before the change.

We may update these Terms. For material changes, we'll notify you by email or in the app before they take effect, and ask you to accept them again where required. Continuing to use Slyde after that means you accept the new Terms.

Cancellations and no-shows

The same rules apply to riders and drivers. Every deadline is measured from the drive's departure at its origin, not from a rider's later pickup. Exact deadlines appear in local time in ride details and booking confirmation.

• More than 24 hours before departure: free cancellation, with nothing counted against reliability.
• From exactly 24 hours through exactly 3 hours before departure: cancellation is allowed and recorded as a late cancellation.
• Less than 3 hours before departure: use “Can't make it?” to cancel; it counts as a no-show. An optional emergency reason is stored for support review only.
• When a driver cancels a drive, the rule applies to each accepted booking and affected riders are notified. A drive counts once in that driver's reliability, not once per rider.
• Participants can report completion or the other person's no-show after pickup, once per person. Both completion reports complete the booking; a single undisputed completion report completes it 48 hours after pickup. A no-show report remains available for support review.
• Reliability shows trip counts from the last 12 months. After 3 no-shows within 90 days, requesting and posting are paused for 30 days. Appeal to support@goslyde.com.

17. Contact

Slyde · support@goslyde.com