Share the ride. Split the cost.

Safety

Practical tools and clear expectations, not a guarantee of safety. In an emergency, call 911.

What we do

  • Verified email: a badge means email confirmation only, not a background check or identity endorsement.
  • Profiles: public profiles use first name and last initial.
  • Reliability and reviews: count-only trip records and reviews after trips help you make your own decision.
  • Ride PIN and share-your-trip link: confirm your booking and share its details with someone you trust.
  • Report and block: report concerns and stop contact with a member.
  • Public meeting points: agree on pickup details with the other participant.
  • Cancellation and no-show policy: the same origin-departure deadlines apply to riders and drivers.

Slyde does not run background checks, inspect cars, or verify licenses or insurance. We do not monitor drives in real time.

Before and during your ride

  • Meet in a public place.
  • Check the ride PIN and the car before you get in.
  • Share your trip with someone you trust.
  • Keep chats on Slyde until you’ve met.
  • Pay only after your booking is accepted, never before the ride day.
  • Trust your instincts. If something feels wrong, don’t get in or end the ride when safe.

SOS during your ride

  • The red SOS button appears once the ride starts.
  • Call 911 dials directly.
  • Alert your emergency contact opens a prefilled text on your phone with the route, the driver’s name, the car make, model, color and plate, and a map link to your current location if you allow location access.
  • Slyde does not track your location or store it. You press send yourself.

Tip: use the Share trip link to send someone your route, date and time, and a check in time.

Cancellations and no-shows

All deadlines use the drive’s origin departure, even if your pickup is later. More than 24 hours before departure is free. Exactly 24 hours through exactly 3 hours is late. Less than 3 hours counts as a no-show.

Three no-shows within 90 days pause requesting and posting for 30 days. Contact support to appeal.

Cancellation questions and answers

If something goes wrong

Use Report in your profile or booking chat, or email support@goslyde.com. In an emergency, call 911 first.